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How 444cx Handles Your Personal Information

When you open an account with us and deposit through JazzCash, Easypaisa, or Raast, you share personal data with us — and you deserve a clear account of how we use it, store it, and protect it.

Data collected at account openingJazzCash, Easypaisa, Raast payment data handled securelyYour right to access and update your informationContact path for privacy requests
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444cx How 444cx Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security is built into every layer of how we handle your information — from the moment you enter your phone number at account creation to the moment a Raast withdrawal clears in your account. We apply SSL encryption across all data in transit and store account credentials in hashed form. Session activity is monitored to flag unusual login patterns, and you can view active sessions inside your account security settings at any time.

SSL Encryption in Transit Every piece of data moving between your device and our servers — including JazzCash and Easypaisa payment details — travels under SSL encryption, keeping it unreadable to third parties.
Cookie Use and Control We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can review and limit non-essential cookies through your browser settings at any time.
Account Access and OTP Verification Login to your account uses a one-time password sent to your registered mobile number. This step confirms identity before any account data or wallet balance is accessible.
Data Retention Policy We keep your data only as long as your account is active or as required by the applicable jurisdiction. On account closure, personal data not subject to legal retention can be deleted on request.
REACH OUR PRIVACY TEAM

How to Submit a Privacy Request

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Send your query through the live chat in your account dashboard, by email to the address listed in your account settings, or through the in-app support form available on both Android and iOS. We aim to acknowledge privacy requests promptly and will walk you through each step needed to verify your identity before we act on the request.

Team online

Live Chat

Open the chat icon inside your account dashboard to reach our support team. Identity verification is completed inside the same chat window before any data action is taken.

Email Support

Send your privacy request to the email address shown in your account settings page. Include your registered phone number so we can match your request to the correct account record.

In-App Form

The support form inside the 444cx app on Android and iOS includes a dedicated privacy request category. Select it, describe your request, and submit — we follow up via your registered email.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often about how your data is handled on 444cx. If your question is not covered here, use the live chat or in-app support form to raise it directly with our team.

We collect your name, email, phone number, and the wallet identifier for JazzCash, Easypaisa, or Raast. Device data like IP address and session timestamps is also logged automatically for account security purposes.

We share data only with the payment processors needed to complete your JazzCash, Easypaisa, or Raast transactions. We do not sell your personal information to advertisers or unrelated third parties.

Submit a request through live chat or the in-app support form. After we verify your identity via your registered mobile number, we will show you what data we hold and update any incorrect details.

Yes. Once your account is closed, contact our support team to request deletion of personal data not subject to legal retention. We will confirm which records can be removed and complete the process in writing.

Data is retained while your account is active and for the period required under the jurisdiction you access us from. Transaction records tied to Raast, JazzCash or Easypaisa payments may be kept longer where law requires it.

We use session cookies for login continuity and analytics cookies to improve account page performance. Non-essential cookies can be limited through your browser settings without affecting your core account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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